At Walkcool.in, we specialize in women's clothing and offer a wide variety of products to suit different tastes and occasions. Our collections include:

• Dresses: From casual day dresses to elegant evening gowns.
• Tops and Blouses: Stylish tops, blouses, and shirts for every occasion.
• Bottoms: A range of pants, skirts, shorts, and jeans.
• Outerwear: Jackets, coats, and cardigans for all seasons.
• Ethnic Wear: Traditional and contemporary Indian outfits like sarees, kurtis, and salwar suits.
• Accessories: Scarves, belts, and other fashion accessories to complete your look.

Once your order is confirmed and dispatched, we will send you an email with your tracking number and a link to track your order. You can also track your order directly on our website by following these steps:

1. Log in to your account on Walkcool.in.
2. Go to the "My Orders" section.
3. Find the order you want to track and click on the "Track Order" button. This will provide you with the latest updates on the status and location of your shipment.

We want you to be completely satisfied with your purchase. If you are not happy with the items you received, you can return or exchange them under the following conditions:

• Returns: Items can be returned within 5 days of delivery. The items must be unused, in their original condition, and with all tags attached. Please initiate a return request through your account or contact our customer service for assistance.
• Exchanges: If you wish to exchange an item for a different size or color, please return the original item and place a new order for the desired item. We currently do not offer direct exchanges.
• Refunds: Once we receive and inspect the returned items, we will process your refund to the original payment method within 7-10 business days.

Our customer support team is here to help you with any questions or issues you may have. You can contact us in the following ways:

• Email: Send an email to customercare@walkcool.in with your query, and we will respond within 24-48 hours.
• Phone: Call our customer service hotline at +91-8199944647
• , available from Monday to Friday, 9:00 AM to 6:00 PM IST.
• Live Chat: Use the live chat feature on our website for instant assistance during business hours.

Currently, Walkcool.in only ships within India. We do not offer international shipping at this time. We are continuously working to expand our reach and hope to offer our products to customers outside India in the near future. For updates on our shipping policies and new locations, please subscribe to our newsletter or follow us on social media.